Standard Shipping

• Orders with standard shipping are processed and delivered within 6–8 business days

• This is the most affordable option

• Delivery times are not guaranteed and may vary due to carrier delays, holidays, or volume

Expedited Shipping

• Orders with expedited shipping are given priority processing

• These orders are shipped faster than standard orders

• Expedited shipping moves ahead of standard orders in our fulfillment queue

• Expedited shipping refers to processing priority, not guaranteed delivery dates.

Processing Times

• Orders are processed in the order they are received, unless expedited shipping is selected

• Expedited orders are processed first

• Processing times do not include weekends or holidays

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If you paid for expedited shipping and your order was not processed with priority, we will:

• Refund the expedited shipping fee only

This refund applies to the shipping cost only, not the product order.

To request a shipping refund, contact support within 48 hours of delivery with your order number.

Shipping Refunds

We do not refund shipping for:

• Carrier delays after shipment

• Weather disruptions

• Incorrect address provided at checkout

• Missed delivery attempts

• Standard shipping orders

Tracking Information

• All orders include tracking

• Tracking information is emailed once your order ships

• Please allow up to 24 hours for tracking updates to appear

Shipping Responsibility

• Once your order is handed off to the shipping carrier:

• Wesply is not responsible for delays caused by the carrier

• Shipping timelines are estimates, not guarantees